Outsourcing call center services is an economical way to offer 24 hour, full services support to your customers. Chesapeake TeleServices offers a variety of telephone answering services and call center services — all fully customized to meet your specific needs. Check out our Telephone Answering Service plans if you need basic message taking and delivery, including emergency dispatch. If you need advanced outsourcing cell center services, such as order processing, seminar registration, customer service, or referral services, we offer a suite of Inbound Call Center Services that augment our telephone answering services. We can even integrate our services with your web site through our web-enabled call center. Chesapeake TeleServices also offers Voicemail Services from basic voicemail boxes to complete Interactive Voice Response Applications. And to make us the most complete outsourcing call center available, we offer several additional services such as customized reporting and database maintenance.

Are you new to call center outsourcing or have questions about how the whole process works? Check out all the useful information we have made available in our Client Center. From how to call forward your phones to helpful tips on getting the most out of your voicemail, we have attempted to answer all your most frequent questions. Need more assistance? Our sales representatives would be more than happy to help you.

Please check out everything we have to offer, and contact us to speak with a sales representative who can help you create a customized outsourcing call center plan tailored to your businesses needs.

Providing an Extension of You!
All statistics, advanced features, and procedures aside, what we really provide is a professional extension of you. Our staff, using a script created jointly from our combined experience, becomes your staff when we take the first inbound call. Chesapeake TeleServices will never lose sight of the importance of this relationship and prefer to think of you not as a consumer, but as a partner. Creating combined success!

As your partner, we'll do all we can to ensure your project is a success and to make you comfortable with the process. Although we think we've done a good job to ensure all the "tangibles" are covered, we value the "intangibles" as well. Developing a close working relationship helps make us both successful and is one way we differentiate ourselves from other call centers.

Sales Department

Like our telephone service representatives, our Sales Department is here to help your business succeed. We would love to talk to you about your business needs and help develop a plan with you that will enable Chesapeake TeleServices to contribute to your success.

For a free customized proposal, contact our Sales Department by any of the following methods:

Toll Free	888-CHESTEL (243-7835)
MD	410-494-4000
	301-576-1200
VA	703-738-1000
DC	202-448-2400
Email	sales-chestel@answernetnetwork.com
Fax	410-494-4043

Or use our online information request form.